Hamilton Woods Associates are currently recruiting for Contact Centre Team Leader on behalf of an organisation to provide supervision to their out of hours call team.
The team provides emergency response to issues surrounding security, CCTV, door entry, ASB and repairs.
The role will support our call centre's by implementing coaching interventions that drive individual and team performance across the group, in delivering an outstanding service to our internal customers.
Travel is an essential part of this role, so being flexible to travel to various locations is a must.
With an informed approach, consulting with key stakeholders to clearly identify training needs and formulating a planned approach to improve capability and deliver an enhanced business performance.
Customer Service Advisor / Contact Centre Agent who has a great telephone manner with excellent written and verbal communication skills and the ability to build rapport quickly with customers is required for an established call centre that has built its reputation by providing specialised, and compassionate engagement services to clients.
If you have previous experience working in a call centre, then great.
NO PREVIOUS EXPERIENCE REQUIRED - FULL TRAINING PROVIDED
Posted by The Portfolio Group • £23K/yr to £25K/yr
We are looking for an experienced Customer service administrator to join the team, providing excellent customer care to clients and all associated administration.
Portfolio are proud to be representing our client, one of the fastest growing HR Consultancy businesses globally.
As a leading technology provider, they are transforming the world of work in terms of HR and health and safety helping businesses manage their day-to-day, removing administration burden and growing their bottom line.
Posted by Oxford Innovation Space • £27K/yr to £30K/yr
This is a key role in enhancing the sales, community engagement, operational and ultimate financial performance of the centre.
Oxford Innovation Space operates a network of innovation centres that provide flexible workspace including offices and workshop facilities and business support services to companies throughout the UK.
Our clients are start-ups, high growth SMEs, investors and also public sector organisations that contract with us to deliver innovation centres and programmes to business.
Helpdesk Co-ordinator required for a leading facilities management and professional services company.
The role is supporting a reactive maintenance help desk for clients/contractors with; inputting job orders; responding to telephone calls from the maintenance helpline; ensuring timescales are met; chasing contractors; arranging quotations etc.
The business put their customers at the heart of everything they do and are keen to hire people who are passionate to deliver 1st class customer service.