To provide a helpful, professional & efficient contact handling experience to all customers contacting the Customer Service Centre; across all contact channels, using the appropriate telephony system and social care case management system.
25 hours per week -
The shifts are Monday Friday 5:30pm 11:30pm and Sat/Sun 8am 11:30pm.
Posted by Lloyd Recruitment Services Ltd • £30K/yr to £36K/yr
Leading a team of 12-14 Customer Service Agents, you will ensure company targets are achieved whilst ensuring ongoing training and support is provided to your team.
We are looking for an experienced Team Leader to join our client based in the local area to start on the 30th September 2024.
This role is a permanent position, however we are looking for an individual to work on a temp to perm basis, to help with a quicker start date.
I am recruiting for a well-established organisation in Colne who are seeking 2 temporary to permanent B2B Contact Centre Advisors to start ASAP.
Contract length: Temporary for 3 months - potentially a permanent role at the end
Initially working on a 3 month contract, this role will go permanent if the candidates performance and attitude are satisfactory and in-line with company expectations.