We are currently seeking enthusiastic and customer-focused individuals to join our clients friendly Member Connect team as Contact Centre Representatives.
As a leading UK consulting and administration organisation specialising in the pensions and insurance sectors, our client is dedicated to creating a vibrant workplace where diversity is valued and employees can thrive.
With a mission to foster compliance, resilience, and success, we take pride in being the go-to partner for businesses navigating the complexities of regulatory landscapes.
William Martin, part of the wider Software, Risk and Compliance Group, are at the forefront of revolutionising health and safety compliance solutions.
To take responsibility for a caseload of clients including undertaking initial engagement, assessment of risk, needs and providing support in accessing appropriate.
General
The candidate will assist in the prevention and reduction of crime in Lewisham through case management of individuals with identified mental health issues who have perpetrated or are at risk of violence and struggle to access/engage in mental health services.
This will include assessment, report preparation, intervention, case planning and review, as appropriate to the work of the team and service unit.
To serve as the first point of contact and provide appropriate support and advice to the children and their families supported by the multi-disciplinary practice teams.
To proactively provide comprehensive, confidential and robust administrative support across the practice team to ensure timely and appropriate interventions with children and their families.
My global pharmaceutical client, based in Buckinghamshire, are looking for a Spanish Speaking Customer Service/Complaint Intake Analyst to join their team urgently initially on a 12-month basis.
Purpose
The Complaint Intake Analyst works to support PMQA through providing the initial triaging of complaints from all channels and serves as the first point of contact with the customer.