We are looking for passionate complaint handlers who want to find fair outcomes for customers to join a motor finance provider in Newport.
You will be communicating with the customer and third parties to understand the situation in detail, reviewing facts and evidence, and concluding the outcome in a final letter.
The role is initially full time on site with opportunity to work on a hybrid basis after 2 3 months and passing sign off.
Due to an increase in workload volumes, we are looking for candidates who have a passion for customer service to join the team on a temporary basis at our key site in Plymouth.
Angard Staffing is the dedicated provider of Customer Service Advisors to Royal Mail's contact centres across the UK.
We are currently looking for a team of DSAR Case Handlers to deal with an increased volumes of DSAR requests.
Training: One week's training in the office in Southampton
The Role
As a result of an increase in CMC complaints relating to ongoing service charges, the volume of DSAR requests that the Data Protection team deal with have risen significantly.