Customer Service Advisor / Contact Centre Agent who has experience of delivering exceptional customer service with excellent interpersonal and communication skills, and who is able to act with diplomacy and tact is required to join a well-established company based in Ealing, West London.
NO PREVIOUS EXPERIENCE REQUIRED - FULL TRAINING PROVIDED
All levels of experience considered (see below for extra details)
Posted by Lloyd Recruitment Services Ltd • £30K/yr to £36K/yr
Leading a team of 12-14 Customer Service Agents, you will ensure company targets are achieved whilst ensuring ongoing training and support is provided to your team.
We are looking for an experienced Team Leader to join our client based in the local area to start on the 30th September 2024.
This role is a permanent position, however we are looking for an individual to work on a temp to perm basis, to help with a quicker start date.
As a Contact Centre Agent, you will be responsible for handling customer inquiries, providing exceptional customer service, and effectively communicating with customers.
A skilled and passionate Contact Centre Agent is needed to join our team at theICEway, a leading IT services and technology consultancy based in Welwyn Garden City, Hertfordshire on a full-time basis.
This is an office based role-full-time for one of our cruise clients, 37.5 hours a week-rota-based, predominantly Monday through Friday, 8 am to 8 pm, and Saturdays, 10 am to 6 pm.
Fantastic opportunity for a Customer Service Advisor who enjoys working in a call centre, handling inbound calls.
As the first point of customer contact, you will be required to establish rapport, understand customer requirements, and identify the best solutions.
Working for this specialist international insurance company, you must be available to work the following shift patterns: Monday to Friday, 7am to 3pm, 9am to 5pm, and 11am to 7pm.