The Contact Centre Team Leader role requires a proactive leader with excellent communication and management skills to inspire and guide the team to exceed monthly targets.
We're looking for a brilliant Contact Centre Team Leader to join out client - a leading the South West telesales team at their Plymouth, Bristol and Poole depots to maximise sales performance, process customer orders accurately before the depot deadlines, as well as upsell and cross sell new products.
You'd be based at the Plymouth office up at Langage Business Park, Plympton however travel to Bristol and Poole once a month will be required.
They continuing to expand and are currently looking to recruit an experienced contact centre Team Leader to manage a team of Inbound Sales Agents.
About The Role
CCP are delighted to be partnering with a fantastic client who we have been supporting throughout 2024, a year that has seen significant growth and diversification of their business.
Hamilton Woods Associates are currently recruiting for Contact Centre Team Leader on behalf of an organisation to provide supervision to their out of hours call team.
Up to £32,000
The team provides emergency response to issues surrounding security, CCTV, door entry, ASB and repairs.
Posted by Randstad Perm Professionals • £28K/yr to £30K/yr
General
As a CS Team leader you will be responsible for leading a small team of customer service adviser's focusing on delivering excellence, advising on best practice and leading by example.
We are delighted to be working in partnership with a multi-national market leader in search of a passionate and capable Customer Service Team Leader.
Responsibilities
Plans and organises Customer Service team ensuring all processes are adequately covered and service is at least at agreed level.
Posted by AUCTORO RECRUITMENT LIMITED • £35K/yr to £42K/yr
As a Customer Service Team Leader, you will oversee the Customer Service team, ensuring that service standards are consistently met.
We are working exclusively with an industry leading client on the lookout for a Customer Service Team Leader to join their team in Coryton, Stanford-le-Hope on a 10 month FTC.
You will manage all aspects of customer interactions and support your team to deliver the highest level of service efficiently and cost-effectively.