To provide a helpful, professional & efficient contact handling experience to all customers contacting the Customer Service Centre; across all contact channels, using the appropriate telephony system and social care case management system.
The shifts are Monday Friday 5:30pm 11:30pm and Sat/Sun 8am 11:30pm.
Posted by The Staffing Network Limited • £11.50/hr
Customer Service Office Administrator
The Staffing Network is a labour provider across the UK and we are working in a partnership with a market leading company who are looking for a Customer Service Representative
Hours/Shift: The role will be 5 over 7 per week which will have a degree of weekend working.
Posted by Macildowie Recruitment and Retention • £23K/yr
Requirements of the Role
Experience in customer service environment;.
General
My client is looking for an enthusiastic and experienced individual who can provide first-line customer service support to all customers via telephone and email communication as well as administration support to all departments within the organisation.
The role predominantly includes handling inbound telephone and email enquiries from our external customers.
We are looking for a proactive individual to provide first line support and assist with the closure of all service requests, problems and incidents that relate to IT services and infrastructure.
Posted by Service Care Solutions - Legal • £14/hr to £15/hr
Job Description
To provide an overall finance support/processing service to various clients in a flexible manner, ensuring that an effective, efficient and customer focused service is delivered within required KPI, PI and activity timescales.
To work as part of a team using an adult care case management system for service users requiring direct payments, provider payments, deferred payments, residential and non-residential assessments.
General
Service Care Solutions are currently recruiting on behalf of a local authority in Lincolnshire, for a Finance Technician to join their team.