One of my local authority clients are looking fo an experiecned Customer Service officer who has previous experience ensuring Customer Satisfaction.
MUST have previous call centre experience,
Key duties will be to deliver first class customer service by providing information, advice guidance and support to Denbighshire residents as part of the delivery of a new council service - using the most appropriate system/method to meet their needs.
To provide general, clerical and administrative support to the customer experience division
To deliver Customer Service excellence by telephone, email, letters or text across a range of Council services ensuring swift resolution for our customers.
Interact with customers to provide and process information in response to enquiries, concerns or requests for Council services.
A local council are in search of a Customer Service Officer to join their team
2 month contract - potential for extension
The Role
Our customer service professionals are the primary relationship with our internal and external customers; either by direct or virtual contact, ensuring customers receive a high-quality customer experience.
Are you a talented Customer Service Officer individual looking for a new opportunity?
Does the idea of working for an fast paced company, dynamic environment work culture in the centre of Glasgow with flexible hybrid work options available, then this could be the perfect role for you!
This global client is a market leader, who offer an opportunity to springboard your career along with a competitive rate of pay at £14.00 per hour.
Our client, a well-established organisation is seeking a Customer Service Executive to join their thriving team.
This is a busy role where Customer Service plays a pivotal role to maintain high customer satisfaction levels.
If you can put customers first, problem solve and resolve issues quickly and efficiently, coupled with being a skilled communicator with high standards and a proactive approach, we would love to hear from you.