Posted by Pertemps Dudley West Brom Perms • £24K/yr to £27K/yr
This role would really suit someone that prides themselves in delivering an efficient level of customer service.
A new opportunity to join this growing business and be part of this dynamic team.
You will have experience within an office-based role, ideally engineering or a manufacturing sector, and used to working efficiently in a fast-paced environment.
Posted by Pertemps Dudley West Brom Perms • £25K/yr to £30K/yr
Job Purpose
Act as a front-line liaison between the customer and relevant internal departments.
Perform a counter sales interface-based role, achieving a consistently high standard of performance associated with quality, cost and delivery.
Job Duties
Liaise efficiently and effectively with other departments as required to ensure the customer receives the highest possible level of service in line with the aims and objectives of the business.
As customer IT Support Advisor, your daily responsibilities will include responding to customer queries, troubleshooting minor technical issues, addressing product-related questions and, overall, delivering a first-class service.
As Customer IT Support Advisor, you will be the first point of contact for all customers, delivering exceptional service that ensures they get the most out of our clients' software solution.
Our client, a long-established, expanding software & technology provider, is seeking a Customer IT Support Advisor to further strengthen their team based in the Black Country region.
Our Skills and Employability business provides support to citizens, from supporting the unemployed into sustainable work, to upskilling those with low or no vocational skills, so they can progress in work.
At Serco we are committed to supporting economic recovery post-Covid and are proud to be able to support the government's Plan for Jobs.
Work in a team who love what they do and help make H&T a leading retailer and first choice for Financial Services, while supporting your local community.
Enjoy a culture that encourages its colleagues, Embraces diversity and supports its local communities.