In this customer facing/operational role you will be responsible for the management of the change of customer process, ensuring all allocated sites have appropriate terms of supply and any changes are recorded accurately.
Working as part of the Customer Data Change of Tenancy team, the role will interface between the Shared Service Centre (SSC) and the back-office operational teams to ensure our customers and partners receive the highest standard of service at all times and that performance levels are achieved.
We have been active in the UK energy market for over 20 years and our investments are in renewable energy (solar, wind, hydro, biogas) and storage, whilst supplying energy to organisations of all sizes.
ENGIE's 1,000 employees in the UK are actively engaged in helping the Group reach net-zero carbon by 2045.
They are very excited to announce that they are on the hunt for a new team member.
Who are they
My client are a leading large format print manufacturer based in Manchester, and we are the market leader in print solutions and invest in the most advanced print technology and display applications to provide the best quality for our clients.
Due to the continued and exciting growth of one of our clients, we are currently recruiting for a Customer Service Advisor for their growing team.
We are looking for candidates who have a passion for customer service that also have the ability to upsell additional company products and retain existing customers when coming to renew.