To provide a helpful, professional & efficient contact handling experience to all customers contacting the Customer Service Centre; across all contact channels, using the appropriate telephony system and social care case management system.
The shifts are Monday Friday 5:30pm 11:30pm and Sat/Sun 8am 11:30pm.
Due to an increase in workload volumes, we are looking for candidates who have a passion for customer service to join the team on a temporary basis at our key site in Plymouth.
Angard Staffing is the dedicated provider of Customer Service Advisors to Royal Mail's contact centres across the UK.
My global pharmaceutical client, based in Buckinghamshire, are looking for a Spanish Speaking Customer Service/Complaint Intake Analyst to join their team urgently initially on a 12-month basis.
Details of the role are as below:
Purpose
The Complaint Intake Analyst works to support PMQA through providing the initial triaging of complaints from all channels and serves as the first point of contact with the customer.
This role will include work on our Post Office Counters
Working pattern: Varied shifts including early mornings from 5.30am (store opening), afternoons, late evenings to 10.15pm (store closing) and weekends, to be discussed at interview.
This role will include work on our Post Office Counters
Working pattern: Varied shifts including early mornings from 5.30am (store opening), afternoons, late evenings to 10.15pm (store closing) and weekends, to be discussed at interview.
You'll help our customers feel good whilst you develop your career from your professional expertise to your personal experience.Making our customers feel better is what it's all about.
Store Manager Dispenser
This is your chance to be part of something a bit different.