If you have at least one year's customer service experience, excellent keyboard skills and the ability to work in a fast-paced environment... this could be the role for you!
We are recruiting experienced Customer Service professionals to work for a well-known, established insurance company!
Posted by Dynamite Recruitment Solutions Ltd • £25K/yr to £25K/yr
A fantastic opportunity has become available for an experienced Customer service executive to join a team whereby you would manage various client enquiries .
This is a temporary 6 month contract
Managing client accounts and relationships and no two enquiries will be the same
Do you have a passion for helping people find solutions
A leading Specialist Lender of Consumer Finance is seeking a dedicated and results-oriented Collections Agent to join our growing Customer Care team.
About the Role
As a Collections Agent, you'll play a key role in assisting customers facing payment difficulties.
You'll work collaboratively with customers to develop personalized payment plans and ensure collections activities adhere to company policies and regulations.
You will be working in a call centre environment with other Resource Controllers and be responsible for allocating Operatives and Sub-Contractors to repairs at the appointment time requested by the customer.
Your primary responsibility will be to plan and schedule future appointments to the available resources and liaise with the repair teams advising them when we are at capacity for appointments.
To succeed in this role it is essential you have a positive, professional and versatile attitude and are able to make rational and proactive decisions in a constantly changing and dynamic environment.