As a IT Service Desk Manager you will develop the existing IT Service Desk Team of 10 and own responsibility for all internal IT Services / IT Change Management / System processes and applications.
My client within financial services, based in Surrey is looking to recruit a IT Service Desk Manager.
As part of an ongoing project to bring our contact centre back into the UK, SES Water is seeking passionate and customer-focused individuals to join our team as Customer Services Advisors.
Are you ready to dive into a dynamic role where every day brings new challenges and opportunities?
Posted by Ascent Sourcing Ltd • £28K/yr to £30K/yr
Due to consistent growth, we are looking for an organised, friendly, and proactive individual to join the team as a Customer Service Manager within the high-level repair centre in Dorking.
Our client is a market leader within the vehicle repair industry.
£28,000 - £30,000 Base Benefits & Quarterly & Annual Bonus
-Resolution of incidents and service requests as timely as possible and within agreed SLAs and KPIs - Escalation of problems and/or capacity issues to the MySurrey Customer Engagement Team Leader - Flexing to support the MySurrey MI, Security & Problem Management team as directed by the MySurrey Customer Engagement Team Leader The Customer Value of this role is to resolve tickets.
To develop, manage and co-ordinate the critical activities of assigned applications lifecycle management and service delivery, providing day to day support for the applications and related software, implementing and transitioning to new technical solutions, adopting best practice application operation and exploiting new technologies including 3rd Party Supplier Management.
To maintain a Centre of Excellence and Best Practice in Applications Service Delivery by improving the technical performance of current applications and associated integrated technologies.
Due to consistent growth, we are looking for an organised, friendly, and proactive individual to join the team as a Customer Service Manager within the high-level repair centre in Dorking.
Our client is a market leader within the vehicle repair industry.
This is a fantastic opening, due to internal promotion, within our Horley based client - they are looking for an Assistant Account Manager to support the Account Manager to increase customer satisfaction, retention and lifetime value through strong relationship building and servicing key account business needs.
Boasting more than 3.5k satisfied customers and a team of 300 dedicated professionals, they are at the forefront of their industry.
Our client is a fast-growing, technology-driven leader in energy data and services, with a legacy of over 40 years.
Posted by Parkside Office Professional • £12/hr to £13/hr
General
Our international client requires an experienced Customer Service Coordinator to join their team for an indefinite period
Position Summary
You will work in a busy department that represents the heart of the business and manage all customer orders, shipping, and invoicing related to orders received from the regional sales offices.