Are you experienced in managing customer services and passionate about improving the customer experience?
In our search for a diligent Customer Service Manager, you will play an integral role in implementing and uplifting customer care standards across our dynamic structures.
If yes, we are excited to introduce an exceptional opportunity in a UK-based organisation, focused on establishing world-class service delivery.
We are looking for a Support Team Manager to lead our member support team, driving exceptional member experiences that enhance satisfaction, loyalty, and retention.
Lead and manage the member support team, fostering a high-performance culture and empowering team members to deliver exceptional service.
This role is pivotal in aligning support operations with our business goals and executing strategic initiatives to optimise service delivery.
As the Customer Service Move Manager, you will be the main point of contact for customers, assisting them throughout their move, from the point of booking up to delivery.
They are currently seeking a Customer Service Move Manager for their team based in Surrey.
We are currently working with a family run business who specialise in international removals.
Posted by CCR Recruitment Group • £35K/yr to £40K/yr
£40,000 negotiable Bonus scheme and great benefits
CCR are supporting one of long-term partnered clients based in Southeast London who are experiencing a tremendous growth within their sector with no signs of slowing down.
They are a dynamic exciting, subscription-based company with a fantastic national customer base who are constantly expanding.
The successful candidate will have worked in Customer Service for at least 5 years and have 3 years experience in management of that environment.
Your skills will include coaching, mentoring and leading a team of customer service executives, building confidence and developing your teams knowledge.
Hybrid working (3 days in office), great benefits which include 25 days holiday (growing to 28 with length of service) and opportunity to buy or sell 5 days a year, after probation healthcare, pension, season ticket loan.
This role will manage the customer care team and you will be expected to lead by example, the role will be a mixture of 'managing' as well as 'getting your hands dirty' in the day to day role of customer care.
Kenny Recruit are working with a highly reputable retail company, to find a motivated, experienced and approachable Customer Care Manager, on a permanent basis.
You/the team will be responsible for dealing with all queries but also responsible for ensuring an exceptional experience for all customers.
Pure are working exclusively with a well established client who are looking for a experienced Customer Service Team Leader to join their customer service team due to growth.
Main Duties
Management of a tracker on system of data for property/construction clients.
Creating a booking spreadsheet from trackers for jobs due that month.