Posted by Peel Recruitment and Solutions Ltd • £35K/yr to £45K/yr
Summary
As the Service Manager, you will oversee the delivery of reliable IT and telecom services, ensuring an exceptional customer experience.
Your role will focus on managing the service and operations teams, resolving technical issues quickly and improving service quality.
You will also work with customers to understand their needs, ensuring the IT and Telecom systems operate efficiently and meet service-level expectations.
Reporting to the Office Manager to act as a Customer Liaison Administrator to support the day-to-day running of the office, ensuring administration services are provided for company staff and as product experience grows, for current and new clients.
Main responsibilities will include maintaining contact with existing customers, working to understand their needs and providing specific support and upselling.
Job Overview
We are looking for a dynamic, well-spoken, articulate individual who has proven high-end customer service and administration skills.
Posted by Service Care Solutions - Healthcare • £40K/yr
Service Care Solutions are looking for a Registered Manager to support with the set up of a new 7 bed Learning Disability and Autism service opening on the Fylde coast.
The Registered Manager is responsible in the setup, running and monitor of the service ensuring it is effective with a clear focus on the performance of staff.
The successful Registered Manager will deliver a high quality, innovative and compliant service of others and will demonstrate consistent and effective leadership skills.
Posted by Cummins Mellor Recruitment • £24K/yr to £25K/yr
We are currently seeking a highly motivated individual to join a fantastic customer service team in Burnley.
As a Customer Service Advisor, you would play an essential part in continuing our promise to deliver unrivalled customer service and have the opportunity to develop and grow our customer base.
Working alongside your dedicated Field Sales Representative, you will be responsible for the following activities within your given territory.
Known within the business as Client Services Voice, the Call Centre is responsible for servicing our leading investment clients, and their customers.
Our Call Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can.