Posted by A1 Personnel Employment Agency Ltd • £35K/yr
Job Overview
Reporting directly to the Customer Service Manager, you will be responsible for delivering high-quality customer service, maintaining customer relationships, and ensuring the smooth execution of customer transactions.
Key Responsibilities
Handle inbound telephone calls, process orders, manage cases, and assist with customer inquiries and deliveries.
Work towards KPIs and job duties, ensuring efficient task completion.
If you are passionate about providing excellent customer service and thrive in a fast-paced environment, this could be the perfect opportunity for you.
Our client, a leading organisation in their industry, is seeking a proactive and detail-oriented individual to join their sales team.
25 days holiday bank holidays, early Friday finishes, 1 day WFH, pension scheme, parking on site, friendly team environment, training and progression opportunities!
As an Account Executive, you will be responsible for a range of tasks, including answering telephone calls, processing orders, and dealing with customer enquiries.
Your role will involve working in line with key performance indicators and company policies and procedures to ensure the smooth operation of the customer service function.
20 days holiday Bank Holidays, parking on site & pension scheme
Speaking with customers and agents to support with any questions or queries they have.
General
I am working with a long standing Freight Forwarding company who due to continued growth are expanding their team and searching for a Customer Service Advisor with experience working within Sea, Air or Road freight.