Responsible for being first point of contact for all customer telephone, email and walk up enquiries.
Provide a friendly and approachable helpdesk service for all Information Systems, eLearning, Finance, Facilities and IT enquiries across the College.
The primary purpose of this job role is to
Working as part of the College's IT Services Department to provide a professional comprehensive helpdesk and administration service to staff, students and guests of the College.
Our client, a well-established organisation is seeking a Customer Service Executive to join their thriving team.
This is a busy role where Customer Service plays a pivotal role to maintain high customer satisfaction levels.
If you can put customers first, problem solve and resolve issues quickly and efficiently, coupled with being a skilled communicator with high standards and a proactive approach, we would love to hear from you.