As a Membership Service Advisor, you will manage and resolve complex and high-risk queries and complaints, oversee operational processes, and drive improvements in customer service.
Merrifield Consultants are delighted to be partnering with a prestigious Membership Organisation to recruit a Membership Service Advisor.
This role offers an exciting opportunity to contribute to the success of a dedicated Membership operations team.
Posted by Love Success Recruitment • £13.46/hr to £14.94/hr
Key Responsibilities
Provide exceptional customer service via telephone, email, and social media, addressing supporter inquiries in line with our Service Level Agreements and Supporter Promise.
General
As a Supporter Care Advisor, you will play a vital role in engaging and inspiring supporters over the Christmas period.
We are excited to offer a fantastic opportunity to join a leading not-for-profit organisation during one of their most impactful seasonal campaigns.
The Travel Customer Engagement Representatives are responsible for assisting clients with new reservations and dealing with any customer services queries processing refunds, handling disruptions, and communicating important information to passengers.
Our client, a leading airline is now recruiting for fully remote basedTravel Customer Engagement Representatives to join their team due to business growth and expansion.
Through all communication channels, including telephone, email, WhatsApp, and social media
If you are a highly motivated and detail-oriented individual with a passion for customer service and administration, our client's Schools and Family Department has a temporary opportunity for you.