As the first point of contact for internal and external customers, you will be responsible for creating a positive and welcoming environment.
Our client is seeking a friendly Receptionist to manage the main switchboard and Head Office front desk.
This role involves answering and redirecting phone calls, greeting visitors, providing administrative support, and ensuring that the reception area is kept clean and presentable.
Whether assisting customers plan for retirement, accessing investments, updating personal information, or supporting families during bereavements, you'll ensure a seamless experience during the moments that matter.
You'll join a people and technology-driven business, taking inbound calls from customers about their life assurance, savings, investments, or pension plans.
General
Many new colleagues come from contact centres, retail, hospitality, or travel backgrounds, so financial services experience isn't required; comprehensive training will be provided.
This global ecommerce solutions provider, who combine integrated technologies, professional services, and a logistics infrastructure to deliver unique and branded customer experiences, is seeking a Client Support Analyst who will play an instrumental role in engaging and helping their clients leverage their solutions for success in their ecommerce initiatives.
Day to day focus is actively managing existing client business and are responsible for responding to client contact centre enquiries, carrier claims, order management, and identifying opportunities to improve.
This role offers hybrid working, 25 days holiday, health insurance, perkbox etc