A well known electronics manufacturer near Basingstoke is seeking a Customer Service Manager, your main focus will be to manager the customer account management team to ensuing customer satisfaction via effective communication, while maintaining customer accounts through the full customer life cycle
Working schedule - Monday to Friday with WFH on occasions
Benefits - 23 days annual leave, Health and well being scheme, Death in service, Annual pay reviews, free parking, free drinks and much much more
Posted by Parkside Office Professional • £32K/yr to £35K/yr
General
My well known client based in Hook is looking for a Customer Service Analyst.
This is B2B, however this role is more of an analyst where you will be involved in tracking, displaying and analysing returns and warranties, customer feedback etc, analysing and reviewing KPI's, looking at market trends.
Data Analysis
Collect, analyse, and interpret customer service data to identify trends, patterns, and insights.
An exciting opportunity has arisen for a compassionate individual who is genuinely excited about helping customers.
Liaising across various departments, you will respond to a range of enquiries and provide information on the products and services available.
The successful Order Administrator will be responsible for handling product orders, ensuring they are delivered on time whilst delivering excellent service standards.
Our client is a growing business looking to hire a Customer Service Analyst, the role will be involved in tracking, displaying and analysing returns and warranties, customer feedback, analysing and reviewing KPI's, looking at market trends.
The Customer Service Analyst is responsible for analysing and improving customer service operations and processes.
This role involves collecting and analysing customer data, identifying trends, and providing actionable insights to enhance customer satisfaction and operational efficiency.
Answering incoming calls, taking messages and speaking to other members of the team too.
We need a friendly, welcoming, professional individual who is happy to greet customers and quite often point them in the right direction.
We are looking for someone to work this Saturday, 24th August 8 - 5 for a local Company in Hook, ideally you will be free to do a handover at some point this week as well - only an hour which will be paid for.
As a Key Account Manager you will be the face of the company and be responsible for managing customer accounts throughout the life cycle.
Office Angels have teamed up with a forward thinking and dynamic company within electrical manufacturing, they are looked to bolster there customer account team.
Benefits: 23 days Annual Leave allowance per year plus ALL bank/public holidays off, Company pension, Private medical care, death in service and a lot more.