Posted by Source4 Personnel Solutions • £35K/yr to £40K/yr
General
Our client is seeking a hands-on Customer Service Manager to oversee a customer service team and ensure a seamless journey for their clients from the initial enquiry through to invoicing.
The successful candidate will lead a team of four, manage delivery issues, generate quotes, liaise with the transport department, and support the commercial sales team with account management and upselling while delivering clients' SLA's.
Our client is dedicated to providing top-tier Facilities Infrastructure Services that empower organisations to focus on their core business activities.
Their expertise spans Facilities Services, Information Technology and Communication Services, and Energy Management Services.
They pride themselves on being "best-in-class," delivering on their promises, and maintaining a reputation for excellence.
This role involves supporting a team of support technicians & engineers, implementing, and demonstrating best practices, and working closely with other IT and Digital Delivery departments to help implement and deliver high-quality platform management and support services.
In Team Digital, we're planning for a future where the technology solutions we co-create and design enable us to achieve our goal to protect our greatest natural resource and allow our customers, communities and the environment to thrive.
This is an amazing position to drive new innovative change and supporting 12,000 users across the country.
This is a level 1 support role so customers will be reaching this representative first.
Techunite Ltd are recruiting for a customer focussed technical support representative.
Although this role will be supporting the companies niche software, this individual will also be troubleshooting Windows PC's and networking issues too.
Posted by BBO Recruitment Ltd. • £22K/yr to £23K/yr
My client, a leading independent design company based in Reading is looking to recruit a Customer Service Courier into their team.
This role involves collecting and delivering products to the customer in specific timescales.
This role is the first point of face to face contact the company has with the client so remaining professional, presentable and helpful at all times is essential.
We are seeking a motivated and customer-focused IT Support Engineer to join our client's team in a growing independent IT Support specialist provider in the Reading area.
This role offers career progression prospects as your experience develops and a broad scope to work with a broad range of projects in areas such as cybersecurity, certifications, MS 365 and resolving server issues.
The successful candidate must live close to Reading, possessing a "can do" attitude and a friendly and confident manner.