Posted by Pure Resourcing Solutions • £25K/yr to £27K/yr
General
I am supporting a well-established business based in Chelmsford in their search for a Customer Service Executive.
The role will work closely with the Sales team to ensure all Customer orders are booked promptly.
Position Overview
The role will work closely with colleagues within all areas of the business to deliver a first class Customer service, Customer satisfaction, and to manage Customer orders quickly and efficiently.
We have partnered with a digital platform company who are looking to hire a Customer Support Agent to join their rapidly expanding team support the development of their customer service strategy and to ensure users receive exceptional service and support.
Permanent Role - Salary up to £30k Per Annum Plus Benefits
As they continue to expand, they are seeking a dynamic Head of Customer Services to lead their customer service operations, ensuring their clients receive exceptional service and support.
Our client is a leading FMCG brand specialising in the production and distribution of arts and entertainment ware across the UK and Europe.
With a commitment to quality, innovation, and customer satisfaction, our client caters to a diverse range of B2B clients, from small retailers to large national accounts.
Our client is a fast-growing specialist in their field - they are currently in search for a strong Customer Service Advisor who can bring their skills to the team and grown within the company.
This is a key customer facing role predominantly telephony based helping to assist our client's clients' and their customers find the right solution to their queries.
Daily Duties
Answer incoming calls from our clients' customers to discuss and arrange suitable resolutions based on their personal circumstances and our clients' criteria.