Monitoring the consumer customer service inbox and answering emails to customers from our consumer website.
Answering the telephone take telephone orders by processing the order on Shopify and taking card payments.
Review of the sales orders which can be shipped on our ERP system and tag these orders on the shipping system so that the warehouse can ship to customers approximately 3 times per day.
Responsibilities include resolving customer issues, recommending solutions, guiding users through features, and maintaining excellent customer support from sales to post-sales.
You will assist both buyside and sell-side customers with queries related to the platform's products and services.
This is a great opportunity to join a company within the fintech industry.
As a Customer Service Advisor for inbound debt recovery, you'll provide crucial support to those facing financial challenges with empathy and professionalism.
We're seeking individuals to join our team at Whistl Gateshead's contact centre.
Join us to make a difference and be part of our dedicated team.
Handle inbound customer enquiries via phone, email and live chat.
Make outbound contact with customers as required to resolve issues or provide updates.
Job Description
Our client in Gateshead is looking for a number of dynamic individuals to support their team in ensuring their customers continue to receive a great level of service during their peak September to December period.
Posted by Pertemps Newcastle & Gateshead • £11.44/hr
We are seeking a Customer Service Advisor who is fluent in German, to join our team in providing exceptional service to our customers in the sales promotions sector.
Full time - 37.5 Hours Per week ( Monday to Friday)