Joining the growing customer facing team as a Customer Support Administrator, you will work closely with the wider client management team to ensure client queries, issues and difficulties are logged, investigated and resolved promptly.
The Company
A platform designed to identify and support career growth for under-represented individuals.
VC Backed Scale-up HR-Technology platform, working with some of the most recognised organisations on the planet!
Mostly remote working, meeting with the team in the office on Wednesdays.
About Us
Over the last few years we have been building the behind-the-scenes systems and infrastructure to scale our business and to get to the next stage we require you.
Our growing B2B Consultancy business has been established for over 20 years.
We are in search of a Customer Support Executive who excels in interpersonal communication, demonstrates professionalism, and maintains a positive, proactive attitude.
The ideal candidate will be friendly and approachable, capable of building strong relationships with customers.
A dedication to continuous learning and development is essential, viewing each interaction as an opportunity for growth.
Joining us on a 12-month interim basis, you will undertake user access management tasks across the application portfolio accurately and within agreed SLAs.
You will provide user access reports to the Internal Controls team for access recertification, and to the business as part of external and internal audit exercises.
General
Aptia operates a hybrid working pattern, which means that you will work from home and any Aptia UK office.
Posted by Antony James Recruitment Ltd • £25K/yr to £29K/yr
Our social housing client are seeking an experienced individual to join their office as repairs administrator, this is a fully office-based role offering £25000 - £29000 per annum.
You will be dealing with calls and emails and liaising with tenants and clients, you will be coordinating repairs and providing quotes for these, updating databases, and providing an excellent customer service.
You will be a strong communicator with the ability to work effectively in a timely manner.