Posted by Tallgrass Recruitment Limited • £25K/yr to £30K/yr
Job Summary
We are seeking a dynamic and highly motivated Customer Care Manager to lead and manage our customer support operations within a fast-paced mortgage contact center.
The successful candidate will have a strong background in customer service management, sales, and administration, with the ability to lead a team of customer care agents in delivering exceptional service through telephony-based support.
This role is crucial in ensuring a seamless and positive experience for customers throughout their mortgage journey, from initial inquiry to post-sale care.
Meraki Talent are recruiting for an experienced Client Services professional who has a flare for managing client relationships, ensuring a first class service at all times.
Working with multiple investors, you will be instrumental in partnering with these parties to develop and implement changes, which will include working closely with governance and operational teams.
We deliver innovative, award-winning services including Cleaning, Catering, Security, Technical Services, Energy Management and compliance, front of house, landscaping, logistics, waste management and pest control services to the public and private sectors and our mission is to make people and places the best that they can be.
Hours per week: Monday to Friday - 08:00 - 16:30 - 42.5 hours per week
OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000 colleagues.
We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services.
Hours per week: Monday to Friday - 37.5 hours per week
Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland.
As our Regional Manager, you will be responsible for to driving market share and sell-out through leading a team of Omnichannel Territory Managers (OTM), Commercial & Operations and cross functional teams.
You'll build valuable channel relationships and enhancing commercial sales performance are key aspects of your responsibilities.
You'll conduct regular regional meetings to establish a clear vision and accompany your team in the field to coach and develop them for optimal sales performance.