As a Customer Service Advisor, you will manage the workflow for our field operatives and technicians in real-time, ensuring they receive the right work at the right time.
Role Objective: Join our clients Customer Service Scheduling and Delivery team where you will play a crucial role in ensuring the efficiency and effectiveness of their Field and Contact Centre operations.
Key Accountabilities
Schedule customer-appointed and proactive work for our field technicians and repair crews.
As a Customer Service Representative, you'll be responsible for the behind-the-scenes processing service, looking after all web and email-based customer enquiries, such as applications, enquiries, complaints, written correspondence and other back-office activities.
The role will involve providing specialist advice, quick thinking and cross referencing to clear set processes, guidance and systems.
You will move across different processes of the scheme learning new skills and processing different types of customer correspondence.
We're proud to be recruiting on behalf of our high-profile energy client for a Senior Reporting & Analytics Analyst!
The role will entail experience in SuccessFactors MyHub Report Centre, HR data analysis & customer engagement within the UK FDRO (Finance & Data Reporting Office) part of Enterprise Business Services.
FDRO strengthens our clients capability and efficacy of the end-to-end data lifecycle, from data governance, data quality, data engineering and global reporting and analytics.
Posted by Chilworth Partnership Ltd • £700/day to £800/day
Key Responsibilities of the Financial Controller
An SME Manufacturing business based near Coventry are seeking to recruit an Interim Financial Controller for an initial period of 3-6 months.
Reporting to the CFO you will be responsible for overseeing all aspects of financial management, including corporate accounting, budget and forecast preparation, as well as the development of internal control policies and procedures.