The Customer Service Administrator will process customer orders, handle enquiries, monitor orders and proactively act on issues that may arise.
The Customer Service Administrator will work as part of a small office-based team, with responsibility for ensuring customers receive the very best experience whilst delivering a first-class service through multiple channels (telephone, email, salesforce).
Quality is the primary focus, delivering on promises and ensuring first-time resolution of all customer queries.
Posted by NMS Recruit Limited • £24K/yr to £27K/yr
General
A fantastic opportunity has arisen for a Customer Service Administrator to join NMS Recruit.
Reporting to the Operations Director you will work in a fast-paced sales environment where your main responsibility will be to support a team of Recruitment Consultants who specialise in placing candidates within the Office Support, Sales, Finance, IT and Technical sectors.
Contract Details: Full-time, Permanent, Office Based
Remuneration: £25,000
Responsibilities
Provide exceptional verbal and written communication support to the sales team, ensuring clear and professional correspondence with clients and stakeholders.