As a Customer Service Advisor at a leading Financial Services provider, you will be responsible for taking inbound calls from pension customers, providing excellent customer service, resolving complex queries and ensuring customer satisfaction.
Respond to incoming client communications, ensuring timely follow-up as required.
Responding to client enquiries on all incoming channels which include telephone, email, secure messages, and live chat, always ensuring the highest possible levels of client service.
General
Our client who is a UK Investment management company are looking to add a Client Services Consultant to their digital channels team on a 12 month fixed term contract initially on a full time basis.
Posted by Hays Specialist Recruitment Limited • £150/day to £180/day
Your new company and role
They require a hardware break-fix engineer to assist them on a 10-month contract initially.Pending necessary vetting, this role should take you from October 2024 through to August 2025.You should have no issues with travel, and have a valid driver's license, due to required travel a few times per year for audits.
This role is with a managed service provider, who are currently working with a major finance sector client based in Edinburgh.