An excellent opportunity has arisen to work for our established client in Theale as an Service Co-ordinator Working hours are Monday - Friday, 8.30am - 5.00pm.
Ideally, you have worked in the Audio/Visual sector
As the Operations Administrator, you will be responsible for
Consider labour required and if applicable, negotiate pricing for the work.
We are seeking an Operations Administrator to join a dynamic and friendly team within a fantastic company based in Newbury.
This office-based role offers a great opportunity for an individual with strong administrative and organisational skills to contribute to the efficiency of our operations.
Day-to-day of the role
Allocate incoming service calls to field service engineers, ensuring customer SLAs are met and engineer productivity is maximised.
Hours per week: Monday to Friday - 08:00 -17:00 - 40 hours per week
OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000 colleagues.
We deliver innovative, award-winning services including Cleaning, Catering, Security, Technical Services, Energy Management and compliance, front of house, landscaping, logistics, waste management and pest control services to the public and private sectors and our mission is to make people and places the best that they can be.
Service Coordinator / Call Scheduler / Service Desk Administrator
Looking for an experienced "Operations Administrator" who has previously coordinated service calls to a team of field-based Engineers / Technicians or similar remote staff.
You will be joining a team of 3 Office based staff, responsible for scheduling / allocation of all the field service maintenance visits / calls for the 15 permanent Field Service Engineers, and a team of trained sub-contractors, across the UK.
Posted by Intec Recruitment • £13.30/hr to £14.32/hr
Key Responsibilities
Schedule planned maintenance and reactive works for a team of engineers.
General
Our client based in Reading are looking for a Customer Service coordinator to join their team on a contract basis for initially 2 months, with a view to going permanent for the right candidate.
As a customer Service Coordinator, you will be responsible for scheduling routine service visits, dispatching callouts, managing the engineers' diaries, completing permits and fulfilling paperwork requests amongst a other responsibilities deemed necessary to role.