Exciting Opportunity for a Business Support Officer in Liverpool!
As a Business Support Officer, you will play a crucial role in providing exceptional secretarial and logistical support to senior managers, ensuring smooth and effective outcomes from meetings and events.
We are currently seeking a highly motivated and proactive Business Support Officer to join our client's team in Liverpool.
You'll load and unload vehicles; scanning and labelling parcels quickly and efficiently, making sure every single package leaves our processing centre on time and in perfect condition.
As a Warehouse Sorter for Angard Staffing, this role will be based at our busy Parcelforce distribution centre.
Responsible for managing the Customer Resolution & Information Team to ensure that statutory and organisational requirements are met in relation to dealing with and responding to complaints, Freedom of Information (FOI) requests, Subject Access Requests (SAR) and enquiries made by Local Councillors and Members of Parliament in relation to Children's Services at Wirral Council.
Responsible for developing reporting systems for complaints/information requests, for analysing trends and patterns and translating this into outcome focussed action plans.
This position involves managing bookings, answering customer queries, processing refunds, handling disruptions, and communicating important information to passengers.
Successful candidates will play a key role in providing exceptional customer service for our client's customers across all communication channels, including telephone, email, WhatsApp, and social media.
We have some brand new and fantastic opportunities with a leading Airline as they recruit for a number of Customer Engagement Representatives to join their home-based team, on an initial 6-month contract basis.