In this customer facing/operational role you will be responsible for the management of the change of customer process, ensuring all allocated sites have appropriate terms of supply and any changes are recorded accurately.
About the Role
Working as part of the Customer Data Change of Tenancy team, the role will interface between the Shared Service Centre (SSC) and the back-office operational teams to ensure our customers and partners receive the highest standard of service at all times and that performance levels are achieved.
We have been active in the UK energy market for over 20 years and our investments are in renewable energy (solar, wind, hydro, biogas) and storage, whilst supplying energy to organisations of all sizes.
ENGIE's 1,000 employees in the UK are actively engaged in helping the Group reach net-zero carbon by 2045.
Joining us as a Customer Advisor is a great opportunity, whether it's your first job and you're looking to gain some valuable experience, or you have experience with retail and you're looking for a new challenge, this could be the start of a new career with us.
The hourly rate will increase after 6 months in role.
The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London.
We are currently seeking a Customer Service Advisor to join our client's dynamic team in Grimesthorpe, Sheffield.
Our client, a leading company in the steel industry, is known for its commitment to excellence and customer satisfaction.
With a convenient location just 17 minutes' walk from Arena / Olympic Legacy Park tram station, this permanent position offers an attractive salary of £25,000 to £25,500 per annum, depending upon experience.
We are currently recruiting on behalf of our key client based in Huddersfield who are looking for a temporary Customer Service Administrator (opportunity to go permanent for the right candidate) - immediate start.
The successful candidate will be the interface between customers and the company, ensuring accurate information is provided regarding orders pre- and post-delivery.
Hours of work 37.5 Monday to Friday 9.00 a.m. - 5.30 p.m.