Posted by Macildowie Recruitment and Retention • £11.44/hr
THE OPPORTUNITY
Reporting to the Team Leader, the Customer Service Centre Advisor is the first point of contact to our customers via multiple channels such as Email, Telephone and Digital, supporting them with their prime needs whilst collaborating with our internal and external stakeholders.
Macildowie are currently recruiting for a Customer Service Advisor working for a business based in Wigston Leicester.
General
This is a full time temporary on going position, Monday to Friday which offers a heavy hybrid model
We are currently seeking an experienced customer-focused individual to join our client's team as they look to add a Senior Customer Service Advisor.
Up to £28,000 DOE
The successful candidate will play a crucial role in supporting the team to ensure the smooth operation of the customer support processes and deliver a first-class experience to their valued customers.
Posted by Infinity Recruitment Consultancy Ltd • £30K/yr
Our client based 6 miles south of Leicester is seeking a Service Controller to join them on a full time permanent basis working 8.00am - 5.30pm Monday to Friday.
As Service Controller, you will be responsible for assigning jobs and assessing work priorities to the field engineering team, ensuring that works are completed to schedule and providing feedback to managers on service planning and overall performance.
You will answer all incoming calls, order parts for workshop, efficiently organise the service engineers workloads, raising of job cards, update customers on repairs, monthly stock checks, deal with warranty claims, internal invoicing, general supporting administration and other ad hoc duties.